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Operations · Multiple locations · Fully Remote

Solutions Architect & Automation Virtual Assistant - T283

Be a friendly, organized General Virtual Assistant — work remotely, grow your skills, and make a real impact with a collaborative team.

We usually respond within three days

Solutions Architect & Automation Virtual Assistant

Type: Full time (With Part-Time ramp-up period)

Location: 100% Remote

Schedule: US Business Hours

Role Overview

We are seeking an advanced Solutions Architect & Automation Virtual Assistant to design, build, and optimize our digital operations infrastructure. This is not a data entry or basic admin role—we need a highly technical, self-driven systems specialist who can connect platform workflows, build intelligent AI agents, and eliminate manual bottlenecks.

Key Requirement: You must come in with strong, expert-level existing knowledge of automation mechanics and API logic. Minimal training on fundamentals will be provided; you are expected to troubleshoot and deploy solutions independently.

Key Responsibilities

  • Workflow Automation & AI Deployment: Architect and implement end-to-end automation pipelines utilizing ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to streamline business operations.

  • Systems Integration: Seamlessly connect and maintain communication between our core software stack, including SmartMoving, RingCentral, Gmail, Mailchimp, Samsara, and Discord.

  • AI Chat Agent Development: Build, train, and manage conversational AI chat agents to optimize internal communications and customer touchpoints.

  • Data Structuring & Formatting: Design clean, reliable data mapping protocols across platforms (e.g., transforming raw RingCentral call notes into structured, actionable fields within SmartMoving).

  • Independent Troubleshooting: Monitor system logs, proactively identify data-flow breakages, and rapidly engineer fixes without requiring technical supervision.

  • Technical Innovation: Stay at the forefront of the emerging AI landscape, continually testing and proposing new tools or methodologies to improve company efficiency.

Required Qualifications

  • Proven Automation Portfolio: 3+ years of experience building complex, multi-step zaps, handling raw webhook payloads, and configuring API authorizations.

  • Tech Stack Mastery: Hands-on, deep familiarity with CRM/logistics tools (ideally SmartMoving), communication platforms (RingCentral, Discord), and fleet/marketing data (Samsara, Mailchimp).

  • Data Literacy: Strong capability in manipulating and formatting data structures (JSON parameters, text parsing, and regex logic).

  • Architect Mindset: Ability to look at a manual, disorganized business process and independently map out a frictionless, automated solution.

  • Communication & Autonomy: Exceptional written English skills, a highly proactive troubleshooting attitude, and the comfort level to work completely unmanaged.

Work Structure & Expectations

  • The Ramp-Up: This role begins as a specialized part-time engagement with an immediate pathway to full-time hours as you successfully optimize our primary system workflows.

  • No Hand-Holding: You will be given high-level operational objectives and the access keys; you are expected to research, test, and present finalized solutions.


Department
Operations
Role
Virtual Assistant
Locations
Philippines, Brazil, Mexico, India
Remote status
Fully Remote
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Contact Moira Guardiano Recruiter – Recruitment

Colleagues

Picture of John Lugtu
John Lugtu
Recruiter
Picture of Moira Guardiano
Moira Guardiano
Recruiter
Picture of Ae Ponce
Ae Ponce
Talent Acquisition Manager
Picture of Ed Grajo
Ed Grajo
Recruiter

About Hyre

Hyre is a virtual staffing company that connects businesses with trained remote professionals across operations, administration, marketing, customer service, and other support functions. Our team works with companies primarily in the United States to provide reliable, long-term remote talent that integrates into existing workflows and tools. We focus on structured recruitment, clear onboarding processes, and ongoing account management to ensure both clients and team members are supported throughout the engagement.

Founded in 2024
Operations · Multiple locations · Fully Remote

Solutions Architect & Automation Virtual Assistant - T283

Be a friendly, organized General Virtual Assistant — work remotely, grow your skills, and make a real impact with a collaborative team.

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