About the Role

We’re looking for a driven Sales Development Representative (SDR) to support our outbound sales efforts by initiating conversations with prospective customers and qualifying early-stage leads. This role is focused on high-volume outreach, strong communication, and consistent execution.

The ideal candidate is comfortable on the phone, organized in their follow-ups, and motivated by clear activity goals and performance metrics.

Core Objective

Engage prospective customers through outbound outreach, qualify interest and fit, and support the sales pipeline by generating quality conversations and opportunities.

Key Responsibilities

📞 Outbound Outreach

• Conduct high-volume outbound calls to prospective leads on a daily basis

• Follow structured outreach workflows and daily activity targets

• Leave clear, professional voicemails and handle live conversations confidently

🎯 Lead Qualification

• Identify basic fit, interest level, and next steps during conversations

• Ask qualifying questions and gather relevant information

• Route qualified leads to the appropriate sales team member

🔁 Follow-Up & Task Management

• Schedule callbacks and follow-ups as needed

• Maintain organized follow-up activity to ensure no leads fall through the cracks

🧠 CRM & Activity Logging

• Accurately log call outcomes, notes, and next steps

• Keep lead information up to date to support sales visibility and reporting

Tools You’ll Use

• CRM software (e.g., HubSpot or equivalent)

• Cloud-based phone system (e.g., Aircall or equivalent)

• Sales engagement and task management tools

Performance Expectations

• Consistently meet daily outbound activity targets

• Maintain high levels of call quality and professionalism

• Convert outreach activity into qualified conversations and meetings

• Follow established sales processes and workflows

Ideal Candidate Profile

• Excellent spoken English with a clear, neutral accent

• Confident and comfortable speaking with business owners and decision-makers

• Able to work efficiently in a fast-paced, metrics-driven environment

• Strong follow-through, organization, and attention to detail

• Prior SDR, BDR, or phone-based sales experience preferred

What Success Looks Like

• High daily call volume with consistent effort

• Clean, reliable activity tracking

• Strong collaboration with the sales team

• A steady flow of qualified leads entering the pipeline